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Frequently Asked Questions

Are students accepted by Phoenix?

Yes Phoenix welcome students although we may require a guarantor depending on your financial status.

What is the shortest period I can let for?

With new private residential tenancy agreements there is no minimum rental period. Tenants can now give 28 days notice at anytime during the agreement.
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If I want to take one of Phoenix's flats what do I need to do?

The first thing we will have you do is complete an application form. This can be done at the office or we can email it too you. We also require you to pay a deposit to take the property off the market, this will be the same amount as the rent.

Will I need references?

Yes Phoenix will require an employers reference confirming your annual salary and a current Landlord's reference if you are currently renting. If you are self employed we will also require a bank reference or an accountant's reference to confirm your salary. Please note all reference checking and administration is free.

Does Phoenix accept DSS recipients?

This is at the discretion of the owners but generally if a DSS application was to be considered we would require a minimum of 3 months rent in advance along with the deposit. This is for no other reason than we find the DSS take around this period of time to process your claim.